SMS / Messaging Policy

Last updated: September 9, 2026

This page describes the text messaging program operated by Diaz Freight Services Inc., 9862 NW 82 Ave Unit 105, Hialeah Gardens, FL 33016, for the website faithbcapital.com. Faithbridge Capital is a brand of Diaz Freight Services Inc.

Program Name

Faithbridge Capital — Customer Care & Policy Notifications

Program Description

Diaz Freight Services Inc. sends text messages to clients and to people who have asked us for information about health or life coverage, for the following purposes:

• Appointment reminders — confirmations and reminders for calls or meetings you scheduled with our agent.
• Policy information — service messages about an application or a policy you hold, such as missing documents, carrier requests, effective dates and coverage questions.
• Renewals — reminders about your annual plan review, open enrollment, special enrollment periods and applicable deadlines.
• Follow-up to your request — replies and questions related to information you asked us for.

These are conversational and customer care messages related to the service you requested.

How We Obtain Your Consent

We send text messages only to individuals who have given us express consent to be contacted by text message. Consent is obtained in one of the following ways:

• Through the chat widget on this website.
• Verbal confirmation during a phone call.
• Email confirmation.

The chat widget is the only place on this website where consent to receive text messages can be given; the other two methods take place during a phone call or by email. Consent to receive text messages is not a condition of purchase of any goods or services. We do not send text messages to anyone who has not provided consent through one of the methods above, and we do not purchase, rent or otherwise obtain phone numbers from third parties for this program.

Message Frequency

Message frequency varies. The number of messages you receive depends on your policy, your enrollment period and the questions you send us.

Cost

Message and data rates may apply. These charges come from your mobile carrier and are your responsibility.

Getting Help

Reply HELP to any message from us for assistance. You can also call us at (786) 877-5245 or email ldinsurance28@gmail.com.

Opting Out

Reply STOP to cancel at any time. After you send STOP, we will send one confirmation message and then stop sending text messages to that number. You may still contact us by phone or email, and you may opt back in at any time by using one of the consent methods described above.

Carrier Liability

Carriers are not liable for delayed or undelivered messages. Delivery is subject to your mobile carrier's network and to the availability of your device.

Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For full details on how we handle your information, see our Privacy Policy. Your use of this website is also subject to our Terms of Service.

Contact Us